Perfect the online presence of your business.

Strong reviews, a positive brand presence and an excellent reputation are essential foundations for success today. Solution Pro supports you throughout the process.

Success rate for one-star reviews

94% Source: Solution Pro
01

Remove negative reviews

02

Build positive reviews

03

Monitor online reputation

Pay only on success

Google

Kununu

Other review platforms

Reputation is not a matter of chance. It is the result of good work.

Our service is ideal for businesses that want to stand out from competitors, have been disadvantaged by negative reviews or want professionals to manage their online ratings.

01

Remove negative reviews

Across leading platforms such as Google, Kununu and more.

02

Build positive reviews

By documenting genuine customer experiences.

03

Monitor online reputation

So you can make the right decisions at the right time.

04

Outsource reputation management

Reach your individual goals with support from our professionals.

Our removal process. Four clear steps.

We forward your complaint as an intermediary and provide a transparent summary of the outcome.

01

Scope

By completing the order process, you instruct us to forward the reviews you have selected to the review platform as a messenger. Our aim is to have the authenticity of those reviews assessed. We do not independently assess the reviews ourselves.

02

Forwarding the reviews

Our service consists of forwarding the reviews to the review platform as an intermediary and asking it to assess their authenticity. Payment is requested only when a removal has been completed successfully.

03

Review

After forwarding the reviews, we check which reported reviews have been removed and which may need to be reported again.

04

Summary of results

Following a successful removal, you receive a list of the reviews that were removed. You are charged only for reviews that were successfully removed.

!

We forward the request. The platform decides.

Solution Pro GmbH does not review the content of ratings and does not provide legal advice.

Our service is limited to forwarding your complaint to the review platform as an intermediary and asking the platform to assess the authenticity of the review. The platform initiates the assessment and independently decides whether a review will be removed.

If you require legal advice or wish to consider legal options, we recommend contacting a licensed lawyer.

Your online reputation is more important today than ever before.

74%

Often read online ratings and opinions or do so before every purchase

Source: Capterra User Study, 2019
79%

Trust reviews as much as personal recommendations

Source: BrightLocal Study, 2020
92%

Are more likely to choose another business after reading a negative review

Source: BrightLocal Study, 2020

Negative reviews have a wider impact than you might think.

Get advice

Negative reviews can create several problems, especially for businesses that depend on online ratings to win customers and grow.

  1. Loss of customersPotential customers may be discouraged and choose a competitor instead.
  2. Reputational damageNegative reviews can significantly damage brand perception and customer trust.
  3. Loss of revenueA decline in customer numbers can lead to lower revenue.
  4. Negative feedbackNegative feedback can encourage further negative feedback.
  5. Recruitment difficultiesPotential candidates also take a company’s reviews into account.

The numbers speak for themselves.

Removal success rates across different review categories.

One-star reviews 94%
Two-star reviews 90%
Three-star reviews 82%
Average days to removal 9
48.400successful removals
140new removals per day
8.100satisfied customers
46motivated employees

Our removal process provides the highest level of assurance for you. We invoice only after a successful removal.

Your reputation deserves a strong partner.

Have your negative reviews assessed. You pay only for reviews that are successfully removed.